As
of this writing, 12 States maintain mandated "Do
Not Call" lists.The lists consist of consumers who
have signed up not to be called by telemarketers.
The FTC/FCC National List consists of almost 90
million consumers. Other lists include the Direct
Marketing Association list, Wireless Block and Wireless
Portability List.
Unless the telemarketer has a pre-existing relationship
with a consumer (or fits the charitable or other
few specific exceptions), it is against the law
for the telemarketer to call these consumers.
Over 500,000 complaints have been filed by consumers
to the FTC/FCC "Do Not Call" List in
the first two years of it's existence. Federal
DNC convictions carry an $11,000. fine per violation.
State fines vary from $500. to $10,000 per.
Private solutions to protect businesses from
these fines, such as the ones we sell, include
"DO NOT CALL" List Scrubbing for call
center invironments3, DNC Quick Check for individual
agents, Automatic DNC Call interruption services
and 800 services. These solutions makes sense
in that they have a perfect "track record"
with protecting companies against the Do Not Call
Laws. Further, they provide in-house lists, employee
training, do not call policies and procedures
as required by the Do Not Call Laws.
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