The TCPA’s restrictions protect not only consumer cell phones, but “any service for which the called party is charged for the call.” According to a recent federal court decision, this could include VoIP calls.
This video is for informational purposes. Be sure to consult your own attorney for questions specific to your business.
In the same way that we identify cell phones using the DMA wireless block prefix, we scrub against VoIP for records using the prefixes that identify them. (For example, in the phone number 561-XXX-1234, the three digit XXX prefix would identify the number to us as VoIP or not.)
Accurate VoIP lists are not readily available – so you wouldn’t want to do this yourself. And some carriers continue to hide portions of their VoIP inventory. Our DNC experts have access to the top VoIP archives available today – and can easily add them to your already comprehensive DNC Scrubbing solution. Please feel free to call me about this critical calling filter on my personal line 561-317-3001.