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We’re struggling to see the value in Litigant Scrub.

[fa icon="calendar'] Oct 17, 2017 7:30:00 AM / by Bob Traylor posted in Litigator Scrub

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With Litigant Scrub, you won’t know what you’ve missed. The trouble averted. Call prohibition court trips avoided. Almost going out of business from call violation class actions. You can't prove Litigant Scrub works because you can’t prove what's not. But here’s a hint: Have you been in TCPA court? If so, you’ll probably suffer that experience again. And you might want to do something about it.

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Litigant Scrub Works. Even when you think you don't need it.

[fa icon="calendar'] Oct 10, 2017 7:30:00 AM / by Bob Traylor posted in Litigator Scrub

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The call platform provider was smart. By declaring themselves a "Common Carrier" they got around the Telephone Consumer Protection Act, thus avoiding potential litigation - or so they thought. Yes, they were correct in theory, but still had to defend themselves when threatened with call prohibition lawsuits. Still had to pay $50,000 to get out of each winning challenge. What they found, like most companies reaching out over the phone: It's best to get rid of previous TCPA court filers before each campaign.

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When to use a Litigator Scrub for TCPA call protection.

[fa icon="calendar'] Oct 3, 2017 7:30:00 AM / by Bob Traylor posted in Litigator Scrub

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I often wonder when companies call me about eliminating TCPA court filers from their call lists - "Why did you wait so long?" It's not whether businesses are going to be threatened with call violations - but how many times they've been. A B2B small loan magazine publisher tells me most of his advertisers are in call compliance court. A major call platform provider, for the first time, was sued for $2.88 million - the FCC saying, "You're so close to your customer, it's like you're making the calls yourself." Meaning anyone in the call chain is now liable under the new FCC. And this could have sweeping ramifications for previously safe businesses.

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How to Avoid Calling Professional Consumer TCPA Prosecutors: Litigator Scrub.

[fa icon="calendar'] Sep 26, 2017 7:30:00 AM / by Bob Traylor posted in Litigator Scrub

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With the thousands we spend on call lists, you'd think we’d eliminate folks that have already sued under the Telephone Consumer Protection Act. Why? Because these are the people that will most likely sue again. They’re not going to buy anything anyway. And most importantly they will win in court and make life miserable. Oh ya, they are also easily identified and eliminated from call campaign lists!

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Why Call Compliance Companies don't want to protect Single Agents.

[fa icon="calendar'] Sep 19, 2017 7:30:00 AM / by Bob Traylor posted in Individual Agent Compliance

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Ever wonder why it's so hard to find call protection as an individual agent making cold calls? Costs for individual protection have gone up five fold in the last few years. Compliance companies tell me the liability exposure on TCPA fines, the fastest growing group of call related expenses, is the same for individuals as it is or companies. So why should they take the risk for such a small payoff? IE: they don't want you.

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Car Safety Recall Text Suit highlights both sides of TCPA.

[fa icon="calendar'] Sep 12, 2017 7:30:00 AM / by Bob Traylor posted in Call Center/Dialer Compliance

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A young lady in Florida has requested TCPA class action against an automotive group over a text received about an unfulfilled 2003 recall repair on her Jetta. Meanwhile, a woman was killed by an exploding defective Takata airbag while driving her 2002 Honda having never responded to Honda's recall contact efforts. Phone, email and mail attempts weren't returned. Should Honda have tried harder to contact her? Would Honda be risking another TCPA class action lawsuit?

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Lead Generators don't need Litigator Scrub.

[fa icon="calendar'] Aug 17, 2017 7:30:00 AM / by Bob Traylor posted in TCPA Compliant Lead Generators

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You're a lead generator. After you sell a lead, it's no longer your responsibility, right?. Traditionally, you've been tasked with lead creation only. Compliance is up to the buyer. But lately, it seems more dangerous. Like your prospect lead being followed up via acceptable TCPA calling procedures may be your responsibility. Like you need to certify if it's a cell, VoIP or landline. As the new FCC expands that chain of liability exposure for all call participants, maybe it's time to take a closer look.  

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5 Small Business Calling Traps.

[fa icon="calendar'] Aug 8, 2017 7:03:00 AM / by Bob Traylor posted in B2B Compliance

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How much number supression should should you do when calling small to medium sized businesses? If you remove every single cell - will the calling universe of potential prospects be too small? Companies making business to business calls continue to end up in TCPA court - and losing. 

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Should we call leads that have already sued?

[fa icon="calendar'] Aug 1, 2017 7:30:00 AM / by Bob Traylor posted in Litigator Scrub

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So there's this list called Litigator Scrub that eliminates former TCPA filers. But who's responsibility is it to make sure we don't call them. The lead generator? The call platform provider? And why is nobody talking about this.

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Call Platform Providers Beware: FCC may have your number!

[fa icon="calendar'] Jul 25, 2017 7:30:00 AM / by Bob Traylor posted in Call Center/Dialer Compliance

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Did you hear about the FCC's $2.88 million Dialing Services Inc. fine? It's important because it shows the reach of the FCC’s implementation power concerning platform providers. Dialing Services did not conduct the robocalls. But the FCC determined Dialing Services platform had been so connected in the deployment of the calls, it was like the company had done the deed itself. 

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Bob's Missionbob_mission

To help keep you out of trouble with out-of-control DNC & TCPA rules and professional consumer litigants wanting to squeeze every drop of money from your challenged coffers!

I also pick up the phone, so you can call my personal line directly at  561-317-3001 with any specific questions.

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