You're a lead generator. After you sell your lead, what a client does with it just isn't your responsibility, right?. Traditionally, you've been responsible for the lead creation only. Compliance is up to the client. But lately, it seems more dangerous. Like your prospect lead being followed up via acceptable TCPA calling procedures may be your responsibility. Like certifying if it's a cell, VoIP or landline. As the new FCC expands the chain of liability exposure for all call participants, maybe it's time to take a closer look.
How much number
So there's this list called Litigator Scrub that eliminates former TCPA filers. But who's responsibility is it to make sure we don't call them. The lead generator? The call platform provider? And why is nobody talking about
Did you hear about the FCC's $2.88 million Dialing Services Inc. fine? It's important because it shows the reach of the FCC’s implementation power concerning platform providers. Dialing Services did not conduct the robocalls. But the FCC determined Dialing Services platform had been so connected in the deployment of the calls, it was like the company had done the deed itself.
Many TCPA defense attorneys remain unaware of valuable call protection tools like Litigator Scrub. They cannot legally sell off-the-shelf compliance tools designed to perform day-to-day heavy compliance lifting. They are limited to selling advice on the importance of things like Cell Phone Scrubs and DNC List Scrubs. But how to implement these services efficiently - making everyday call compliance chores work so they'll hold up in court. So they'll motivate predatory attorneys to keep on walking - not so much.
"Nothing is wrong with your credit card, but you must press one for critical information..." Sound familiar? "This is your Google ad lady...This is the IRS calling...This is Microsoft repair..." The real Google, IRS, and Microsoft Repair would never call you by the way! In April 2017 there were 2.5 billion robocalls placed in the U.S. The FCC defines them
Uh oh - too late - did it again: Called a professional TCPA litigant. You know, the consumer plaintiff that files in multiple districts just to see what sticks. The TCPA antagonizer filling out your lead form only to bait you into improper follow-up. Even as a helpful, well-trained call associate you have no chance at spotting these expert Telephone Consumer Protection Act prosecutors - until it's too late.
Dish Network has had a rough go of it with call compliance. Some would say a complete disregard for the Do-Not-Call and TCPA Laws. Going to their annual meetings as a compliance provider yielded some memorable laughs from the many, ah, wild west vendors: "Ya mean ta tell me we need to watch who we call..." Let's take a look at the recent decision.
A TCPA Litigant Scrub is an effective way to eliminate former call prohibition prosecutors and professional consumer plaintiffs from your call lists. It's made up of phone numbers associated directly with TCPA complaints, numbers from clients, and
Virtually every phone-centric marketing company and servicing business