[fa icon="phone"] 1-800-800-5002

By continuing to use this site, you agree to our Privacy Policy and Terms of Use

Dish fined $280M over DNC. How come this took so long?

[fa icon="calendar'] Jun 21, 2017 7:30:00 AM / by Bob Traylor posted in B2C Compliance

[fa icon="comment"] 0 Comments

Dish Network has had a rough go of it with call compliance. Some would say a complete disregard for the Do-Not-Call and TCPA Laws. Going to their annual meetings as a compliance provider yielded some memorable laughs from the many, ah, wild west vendors: "Ya mean ta tell me we need to watch who we call..." Let's take a look at the recent decision.

Read More [fa icon="long-arrow-right"]

What is a TCPA Litigant Scrub?

[fa icon="calendar'] Jun 13, 2017 7:30:00 AM / by Bob Traylor posted in Litigator Scrub

[fa icon="comment"] 0 Comments

A TCPA Litigant Scrub is an effective way to eliminate former call prohibition prosecutors and professional consumer plaintiffs from your call lists. It's made up of phone numbers associated directly with TCPA complaints, numbers from clients, and skiptracing appends. Litigant Scrub is subscription based, consists of about 120,000 participants and is updated at 1200 per month. It can even be used to cleanse your inbound web forms from potential plaintiffs eager to bait you into follow-up call errors.

Read More [fa icon="long-arrow-right"]

Use a Former TCPA Plaintiffs List for Safer Call Campaigns.

[fa icon="calendar'] Jun 6, 2017 7:30:00 AM / by Bob Traylor posted in Litigator Scrub

[fa icon="comment"] 0 Comments

Virtually every phone-centric marketing company and servicing business agrees : Don't call previous TCPA lawsuit filers. It's at the top of their phone security list. Call centers concede the importance. No room for objections here right? So why doesn't every company screen out these troublemakers before calling? The one's causing many of class actions - and 40% of whom have sued more than once under the statutes. Let's look at some excuses that could cost you.

Read More [fa icon="long-arrow-right"]

Call Compliance a Challenge for Real Estate Agents.

[fa icon="calendar'] May 30, 2017 7:30:00 AM / by Bob Traylor posted in B2C Compliance

[fa icon="comment"] 0 Comments

It can become confusing and time-consuming for a single real estate agent to adequately comply with the Telephone Consumer Protection Act and Do-Not-Call Laws. What's more, the amount of misinformation on call prohibitions available to associates can be costly and downright scary. Let's take a look at one agent's challenges and solutions.

Read More [fa icon="long-arrow-right"]

Unaccepted offers of judgement cannot defeat TCPA Class Action Lawsuits.

[fa icon="calendar'] May 23, 2017 7:30:00 AM / by Bob Traylor posted in B2C Compliance

[fa icon="comment"] 0 Comments

Think you can buy your way out of mediocre compliance procedures? Calculate the maximum damage your unsolicited FAX's could cause and offer it up to the judge? The United States Supreme Court (SCOTUS) freshly ruled that an unaccepted proposal of resolution can no longer invalidate a proposed TCPA class action. This quiet landmark finding is sure to shake up traditional defense strategies heavily dependent on bailing out sloppy phone marketing clients via accepted settlements.
 

Read More [fa icon="long-arrow-right"]

I'm in TCPA Court now, but it probably won't happen again, right? Because I'm B2B!

[fa icon="calendar'] May 16, 2017 7:30:00 AM / by Bob Traylor posted in B2B Compliance

[fa icon="comment"] 0 Comments

How many times will it take B2B's sued under the Telephone Consumer Protection Act to understand: This is not a one-off. This will happen again. More expensively and more often. And the sooner you understand, the sooner you can take advantage of the many call legal protections afforded B2B over B2C callers.

 

Read More [fa icon="long-arrow-right"]

Good news for call marketers as FCC's O'Rielly wants TCPA fixed.

[fa icon="calendar'] May 9, 2017 7:30:00 AM / by Bob Traylor posted in B2C Compliance

[fa icon="comment"] 0 Comments

lAt the ACA International's Washington Insights Conference this month, FCC Commissioner Michael O'Rielly made it plain he is driving for more business-friendly reforms to the Telephone Consumer Protection Act. Calling for "clear and rational" dictates that enable legitimate businesses to present patrons with the knowledge they require, while opposing practices that create genuine outrage. Let's take a look.

Read More [fa icon="long-arrow-right"]

How bad is TCPA for Call Centers without Litigator Scrub?

[fa icon="calendar'] May 4, 2017 7:30:00 AM / by Bob Traylor posted in Call Center/Dialer Compliance, Litigator Scrub

[fa icon="comment"] 0 Comments

You're a call center. Your customers depend on you. Which includes identifying the biggest compliance troublemakers before dialing on their behalf. The recipients that'll make life miserable. Your clients may be in energy and utility fulfillment, travel and entertainment, customer acquisition or financial services. They might be in healthcare, retail, or communications. They are experts in their respective fields. But they are not experts at staying out of compliance trouble with the Telephone Consumer Protection Act. That's your job.

Read More [fa icon="long-arrow-right"]

TCPA Class Actions stalled by Consumer Privacy Laws.

[fa icon="calendar'] May 2, 2017 7:30:00 AM / by Bob Traylor posted in B2C Compliance

[fa icon="comment"] 0 Comments

Consumer privacy rights seem to be helping marketing companies dodge TCPA complaints. Carriers like T-Mobile, Verizon, and AT&T are thinking twice before handing over private information to court filers,  even when compelled by a Judge. Plaintiffs claim they need more customer details supplied by these carriers to effectively pursue TCPA class actions. 

Read More [fa icon="long-arrow-right"]

Energy Resellers: Don't let Call Compliance Violations ruin your Party.

[fa icon="calendar'] Apr 25, 2017 8:35:49 PM / by Bob Traylor posted in B2C Compliance

[fa icon="comment"] 0 Comments

Between questionable sales practices and call compliance infractions, energy resellers may be in danger of losing their incredible financial opportunity. Or at least not taking full advantage. Broken consumer price promises are common to the industry. Call complaints to State AG's and the publicity surrounding them typical.  Is the combination ripe for burnout? Let's take a look at the customer procurement calling challenges industry resellers face and how to mitigate risk.

Read More [fa icon="long-arrow-right"]

Subscribe to Email Updates

 New Call-to-action

 New Call-to-action

 New Call-to-action

 New Call-to-action

Bob's Missionbob_mission

To help keep you out of trouble with out-of-control DNC & TCPA rules and professional consumer litigants wanting to squeeze every drop of money from your challenged coffers!

I also pick up the phone, so you can call my personal line directly at  561-317-3001 with any specific questions.

Subscribe to Email Updates