--- title: My List Broker says he’s got Do Not Call Handled – but I’m not so sure. description: Bob talks about the false sense of DNC compliance security list brokers and data providers can foster. image: https://www.donotcallprotection.com/hubfs/Images/blog_images/No_thanks_Im_good_motorcycle.png --- [![Do-Not-Call Protection](https://www.donotcallprotection.com/hs-fs/file-2044671217-jpg/Images/donotcall_logo.jpg?width=412&height=122&name=donotcall_logo.jpg "Do-Not-Call Protection")](https://www.donotcallprotection.com) - [Solutions](https://www.donotcallprotection.com/do-not-call-compliance-solutions-1) - [About Us](https://www.donotcallprotection.com/about-us) - [FAQ](https://www.donotcallprotection.com/faq) - [Testimonials](https://www.donotcallprotection.com/testimonials) - [Contact Us](https://www.donotcallprotection.com/about-us/contact-us) - [Blog](https://www.donotcallprotection.com/blog) ## \[fa icon="phone"\] 1-800-800-5002 By continuing to use this site, you agree to our [**Privacy Policy**](https://donotcallprotection-1.hs-sites.com/privacy-policy) and [**Terms of Use**](https://donotcallprotection-1.hs-sites.com/terms-of-use) # [Bob's Do-Not-Call Protection Blog](https://donotcallprotection-1.hs-sites.com/blog) ## [My List Broker says he’s got Do Not Call Handled – but I’m not so sure.](https://www.donotcallprotection.com/blog/list-lead-do-not-call-tcpa-compliance-solutions) \[fa icon="calendar"\] Nov 12, 2015 7:30:00 AM / by [Bob Traylor](https://www.donotcallprotection.com/blog/author/bob-traylor) - [Tweet](https://twitter.com/share) ![No_thanks_Im_good_motorcycle](https://www.donotcallprotection.com/hs-fs/hubfs/Images/blog_images/No_thanks_Im_good_motorcycle.png?width=614&name=No_thanks_Im_good_motorcycle.png) "My List Broker says he scrubs for Do Not Call," says Marty Turville, President of Pure Water, LLC in North Carolina\*. “But I don’t know about that. He never asked us for a SAN (National List Registration), and we don't scrub for cells. And I know we’re in one of the most challenging Do Not Call States.” Marty is right to be concerned. Without proper National and State Registrations, his compliance efforts probably won’t hold up in court. Worse, judges can take that as a sign you’re trying to circumvent the laws. Changing $500 *non-intentional* fines, into $1500 *intentional fines*. Per incident. And potential class actions in the millions. ### *Is it safe to call Brokered Lists? - Video* This video is for informational purposes. Be sure to consult your own attorney for questions specific to your business. (Special thanks to [Christine Reilly](http://www.manatt.com/Christine-Reilly.aspx) for the content in this video - Partner and Cochair of the TCPA Compliance and Class Action Defense practice of [Manatt Phelps and Phillips](http://www.manatt.com/)) ## Local Marketers like Marty have advantages inherent in the Do Not Call and TCPA Laws. It appears the FCC wants to give local entrepreneurs an advantage here. For example, the first five area codes Marty registers for on the National List are free. For his business, that covers virtually all his calls.  Also, he’s not using a dialer. So he can call cells if they're not on the National or State DNC lists. And he should identify and archive or "scrub" them to help with any potential legal challenges down the road. It’s amazing in this litigious environment, where companies are going out of business via class action compliance issues – that a listing broker would say in good conscience to a young energy reseller, or software salesperson, “Don’t worry, we’ve already scrubbed our lists. They’re TCPA and DNC compliant.” Compliance is a pro-active gig. By the time you receive a certificate of demand from your States Attorney General, it’s too late. ## Do I need a Do Not Call Policy? To survive a "safe harbor" government audit or private right of action, you'll need a Do Not Call policy sent out on demand via certified mail when someone asks for it. This is usually a Lawyer trying to get you in trouble, as nobody *really* wants a copy of your DNC policy! Often this request gets confused with the more common, "Bob, I'm not on the Do Not Call List, but don't call me anymore." Those numbers need to be added to your internal company-specific DNC list. And you'll need all these policies, procedures and enforcements available in the timeframe and format agencies might require. ## Did we mention State lists? The second most significant area of litigation on DNC and TCPA altercations, behind permission calling, are State disputes. “Mini-TCPA” state laws are constantly changing and trump the National DNC. States continue to be aggressive in this area, and coffers continue to be enriched. If your listing or scrubbing service doesn't include these changing State algorithms, your defense isn't going to go well when challenged.   ## Should I get a litigant scrub, or is that just hype? We’ve seen professional serial consumer litigants cause a world of hurt lately. And it’s going to get worse as the FCC arms consumers with even more rights, [as they did on June 10, 2015](https://www.fcc.gov/document/tcpa-omnibus-declaratory-ruling-and-order). The [CFPB continues to solicit complaints](http://www.consumerfinance.gov/blog/so-how-do-i-submit-a-complaint/) on their website. The biggest criticism from businesses? Consumers are always right - Even when they are not. See our page: [Litigator Scrub](https://www.donotcallprotection.com/multiple-litigant-scrub).   ## What's the solution? When dealing with "pre-scrubbed" lists from you data provider, fulfillment house, list broker, or lead generator  - go ahead and run them through a Certified Do Not Call Law Compliance Provider. It's not going to break the bank - and those archived records in the format required by government agencies and private actions can make a huge difference should your business be challenged.    Today, it's a real possibility lack of compliance initiatives can put you out of business. A little bit of DNC insurance, along with a dash of effort, can mean the difference between continuing to do what you love - and looking for work!    For more information on prudent handling of brokered and other calling lists, call me on my personal line - 5861-317-3001 or e-mail [here](https://www.donotcallprotection.com/about-us/contact-us) - Bob. \*Not the real name of participant.  **Related Articles:** - [Beginners Guide to Do Not Call & TCPA List Scrubbing for your Business](https://www.donotcallprotection.com/blog/do-not-call-list-scrubbing-business) - [How to Choose a Do Not Call List Scrubbing Compliance Vendor](https://www.donotcallprotection.com/blog/do-not-call-list-scrubbing-compliance) - [How can I do "Do Not Call TCPA Compliance Myself?](https://www.donotcallprotection.com/blog/how-can-i-do-do-not-call-tcpa-compliance-myself) - [Call Centers: DNC/TCPA Liability when calling on behalf of a client](https://www.donotcallprotection.com/blog/tcpa-law-liability) - [Call Center Manager Best Practices for No Complaints](https://www.donotcallprotection.com/blog/call-center-manager-best-practices) - [FCC TCPA Regulations Advice - The 3 Biggest Do Not Call Law Complaints](https://www.donotcallprotection.com/blog/fcc-tcpa-regulations-advice) [![New Call-to-action](https://no-cache.hubspot.com/cta/default/446206/b279d03d-18c3-4aa8-b782-7165167f068e.png)](https://cta-redirect.hubspot.com/cta/redirect/446206/b279d03d-18c3-4aa8-b782-7165167f068e)   [![DNC Compliance Guide](https://no-cache.hubspot.com/cta/default/446206/45c8d85e-dd2b-482c-afc8-06310f3a7038.png)](https://cta-redirect.hubspot.com/cta/redirect/446206/45c8d85e-dd2b-482c-afc8-06310f3a7038) Topics: [B2C Compliance](https://www.donotcallprotection.com/blog/topic/b2c-compliance) ![Bob Traylor](https://www.donotcallprotection.com/hs-fs/file-2245456028-jpg/Images/Bob_Photos/bob-traylor-bio.jpg?width=100&height=100&name=bob-traylor-bio.jpg) #### Written by [Bob Traylor](https://www.donotcallprotection.com/blog/author/bob-traylor) My name is Bob Traylor. Myself, along with my industry friends and leaders, write every DNC Blog on this website personally. We’re not here to regurgitate the latest case law, or confuse, obfuscate, and paralyze. We’re here to help you ask the right DNC questions on your road to appropriate call protections. To point you in the right direction for a more trouble-free outreach calling experience. And go ahead and sign-up to receive these blogs. You’ll find tips, tricks and secrets that will make a difference in your daily compliance initiatives – I guarantee it! - Enjoy! [\[fa icon="linkedin-square"\]](http://www.linkedin.com/pub/bob-traylor-bob-donotcallprotection-com/6/11/288) ### Subscribe to Email Updates   [![New Call-to-action](https://no-cache.hubspot.com/cta/default/446206/6ead9a65-e460-4188-a0a5-39117140e6ef.png)](https://cta-redirect.hubspot.com/cta/redirect/446206/6ead9a65-e460-4188-a0a5-39117140e6ef)   [![New Call-to-action](https://no-cache.hubspot.com/cta/default/446206/55898343-9fcb-44fb-b1e5-93e19081a4a4.png)](https://cta-redirect.hubspot.com/cta/redirect/446206/55898343-9fcb-44fb-b1e5-93e19081a4a4)   [![New Call-to-action](https://no-cache.hubspot.com/cta/default/446206/85b85239-7975-4d29-a173-025ee92064b2.png)](https://cta-redirect.hubspot.com/cta/redirect/446206/85b85239-7975-4d29-a173-025ee92064b2)   [![New Call-to-action](https://no-cache.hubspot.com/cta/default/446206/07836beb-227e-4827-a77c-c3db3b993d5d.png)](https://cta-redirect.hubspot.com/cta/redirect/446206/07836beb-227e-4827-a77c-c3db3b993d5d) ## Bob's Mission![bob_mission](https://www.donotcallprotection.com/hs-fs/file-2277003706-jpg/Images/Bob_Photos/bob_mission.jpg?width=268&name=bob_mission.jpg) To help keep you out of trouble with out-of-control DNC & TCPA rules and professional consumer litigants wanting to squeeze every drop of money from your challenged coffers! I also pick up the phone, so you can call my personal line directly at  561-317-3001 with any specific questions. ### Subscribe to Email Updates - Recent - Categories ### Lists by Topic - [B2C Compliance (68)](https://www.donotcallprotection.com/blog/topic/b2c-compliance) - [B2B Compliance (51)](https://www.donotcallprotection.com/blog/topic/b2b-compliance) - [Litigator Scrub (41)](https://www.donotcallprotection.com/blog/topic/litigator-scrub) - [Call Center/Dialer Compliance (33)](https://www.donotcallprotection.com/blog/topic/call-center-dialer-compliance) - [Reassigned Numbers Scrub (25)](https://www.donotcallprotection.com/blog/topic/reassigned-numbers-scrub) - [Ringless Voicemail (18)](https://www.donotcallprotection.com/blog/topic/ringless-voicemail) - [Individual Agent Compliance (10)](https://www.donotcallprotection.com/blog/topic/individual-agent-compliance) - [TCPA Compliant Leads (10)](https://www.donotcallprotection.com/blog/topic/tcpa-compliant-leads) - [Cell Scrub B2B (9)](https://www.donotcallprotection.com/blog/topic/cell-scrub-b2b) - [Number Verification TCPA (8)](https://www.donotcallprotection.com/blog/topic/number-verification-tcpa) - [TCPA Compliant Lead Generators (8)](https://www.donotcallprotection.com/blog/topic/tcpa-compliant-lead-generators) - [Lead Brokers TCPA Compliance (7)](https://www.donotcallprotection.com/blog/topic/lead-brokers-tcpa-compliance) - [Cell Phone Scrub (6)](https://www.donotcallprotection.com/blog/topic/cell-phone-scrub) - [Dialers TCPA Compliance (6)](https://www.donotcallprotection.com/blog/topic/dialers-tcpa-compliance) - [Mobil Verification TCPA (6)](https://www.donotcallprotection.com/blog/topic/mobil-verification-tcpa) - [TCPA Compliance Solutions (5)](https://www.donotcallprotection.com/blog/topic/tcpa-compliance-solutions) - [Avatar TCPA Compliant Dialers (3)](https://www.donotcallprotection.com/blog/topic/avatar-tcpa-compliant-dialers) - [Cell Verification TCPA (3)](https://www.donotcallprotection.com/blog/topic/cell-verification-tcpa) - [Lead Providers Compliance (1)](https://www.donotcallprotection.com/blog/topic/lead-providers-compliance) see all ### About Us Click Below To See How We Help Companies Comply With [Do Not Call Laws \[fa icon="long-arrow-right"\]](https://donotcallprotection-1.hs-sites.com/about-us) ### More Links - [\[fa icon="caret-right"\] Home](https://www.donotcallprotection.com/) - [\[fa icon="caret-right"\] Blog](https://www.donotcallprotection.com/blog) - [\[fa icon="caret-right"\] About Us](https://www.donotcallprotection.com/about-us) - [\[fa icon="caret-right"\] Contact Us](https://www.donotcallprotection.com/about-us/contact-us) ### Contact Us \[fa icon="phone"\]   1-800-800-5002 \[fa icon="home"\]   800 Xanadu Place        Jupiter, FL 33477 [\[fa icon="linkedin-square"\]](http://www.linkedin.com/pub/bob-traylor-bob-donotcallprotection-com/6/11/288) Copyright 2015 | Traylor Communications, LLC \[fa icon="chevron-up"\]