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These folks can be costly to call. Identifying litigious consumers before contacting them heads off problems before they can occur. Although the total number of folks that complain is small, these are the people that can really hurt you. They know the game. They know who to hire. And after you call it’s too late. Particularly in the Collections Space. There’s no substitute for meticulous tracking of litigations against companies calling consumers here.
It’s only a few, but it’s the well-educated and capable few that sue over and over. We don’t want to be calling these people. Consumers who have filed TCPA suits in the past are at a much higher risk to do it again in the future. Make sure you ask to have multiple litigant scrbs included in your scrubbing procedures with us.
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