DNC Compliance Consulting - when you need a bit more...

When it’s time to bring in a DNC TCPA Consultant 

A Do-Not-Call Consultant’s job is to dig down into the everyday calling and marketing procedures for larger companies, looking for potential areas of legal exposure.

Top DNC Consultant: How to know you need one - video

This video is for informational purposes. Be sure to consult your own attorney for questions specific to your business.

A Consultant might look into...

• Right-party contact issues and how they are handled by the associates reaching out.
• Numbers you don’t have consent to call.
• How long your company keeps records before the statute of limitations kicks in. These could include:

A Do Not Call Consultant will make sure these details are part of all third-party vendor agreements.

Don’t let these questions go unasked. You need to know exactly what records are being kept, and for how long, and how the information is shared.

“What if my company takes mostly inbound calls?”

Your Do-Not-Call Consultant might review the rules related to taking payment over the phone, including:

• The compliant way to take credit card information.
• Gaining consent during an inbound call to call back.
• Making sure the caller understands the terms and conditions of a sale.

All of these policies and enforcement records need to be maintained by your company.