It's tough to be compliant out there – with these Mobile Number Owner Verifications for previous consent/permission calls, and the FCC refusing to give callers a break. Isn’t express written consent enough already? Do I really need to double check before calling someone that already gave me permission to call? We take look at the Telephone Consumer Protection act and how these laws sometimes don’t make any sense - and what to do about it. [Click Video]
Eternally frustrating to large enterprises that have become targets for smart attorneys looking for easy TCPA pickings: Number Verification before calling or "Reassigned Number Checks" as the FCC calls them. [Click Video]
What is the easiest way to get Cell Number Verifications on your consent calls? Permission based calling is still the most effective, but can get pricy if you don't verify (we recommend about once a month) your calling records. Some of the folks you're talking to have been around longer than the reassigned number statutes themselves! But that doesn't mean your safe from consumers, and now businesses, coming back and claiming, "I never gave you permission to call me" or worse, "I just got this number, I'm filing a suit." [Click Video]
A mobile number verification program can accurately check if a number has a new owner based on the last party contact date. These updates focus on TCPA consent and permission calling as a regulatory initiative. But how true are these changed Number Records? Let's take a look. [Click Video]
Bob Talks about the challenge companies face in re-identifying numbers on permission based calls - before calling. And what you as a call center or business can do to help solve this TCPA dilemma.
“The FCC recommends that callers check their call lists against available third-party databases of reassigned wireless numbers.” From the controversial TCPA Declaratory Ruling July 10th, 2015. [Click Video]